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Go North East

Increase route awareness and offer uptake.

The Challenge

Increase awareness and footfall of an existing bus route.

The Campaign

We created a highly personalised, folded mail piece which landed on doorsteps of around 9,500 houses. Each mail piece was addressed to the homeowner along with a personalised map of their nearest bus stop and the distance of travel from their address to two City centre locations.

In addition to the highly personalised information, each recipient also received a free bus ticket to encourage them to use the route, which they filled in and handed to the driver as they got on the bus.

We created the design as well as producing the personalised print and fulfilment. 

The Impact

This highly personalised postal campaign received a very positive response rate with over 14% completed tickets handed in to the drivers across the route.

We are now working with GNE to work on ways of maximising these responses and increasing uptake of other tickets.
“AlphaGraphics were excellent in their delivery and their approach on this project.

The campaign we run for the personalised mailers isn’t the most straightforward due to the information we want to show but the team at AG made the whole process seamless and we were delighted with the level of creative design, the responsive nature of the team and the final printed piece.

The whole project was deemed a success and provided us with value for money and the desire to want to commission similar campaigns for alternative routes.”
– Chris Wharton, Marketing and Digital Communications

Elements Used

  • Creative
  • Design
  • Data
  • Personalised Print
  • Fulfilment